Three Simple Words

It’s simple statement, but an important one. You deserve an agency that listens. We seek to understand your problems rather than selling our services, no matter whether it’s a project, a resource, or a long-term engagement.

At no incremental cost, every client benefits from the experience of a senior executive with over 20 years in the business.

Sure we have job titles, but as we’ve grown, we’ve maintained a flat structure that allows us to be agile in a rapidly changing world. It’s a level of responsiveness that’s hard for the traditional large-agency model to match.

Forget big reveals - We work with clients every step of the way. Have in-house resources for part of an engagement? No problem. We play nicely with your people and partner agencies, too.

Our fees are based on a standard multiple, actual resource costs, and the estimated level of effort for each task. We are also open to risk-adjusted, performance-based fees. We aren't afraid to make investments in our work.

Don’t like our work? You’re never stuck with us. We believe that contracts should define the business relationship rather than handcuffing you to something that's not working.

When one agency wants to provide every service, there's a problem.  We know what we do well.  If a client's needs extend beyond our core competencies, we are upfront with clients about this and bring in experts from these other disciplines.

Tandem is adept at working in enterprise environments where there are multiple agencies or internal stakeholders from different departments. From marketing and corporate communications to technology and governance, we work well with others.

Tandem has earned a reputation for helping clients successfully transition away from dysfunctional agency relationships. We believe that clients should be able to easily move their business anywhere they choose. And we're committed to making that happen whether a client is joining us or leaving us.