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In honor of the agency’s 10th anniversary, we’re back in our three-post series breaking down the next 3 of 10 values that help Tandem Theory drive results for our clients. Spoiler alert: it all comes down to our T3 core behaviors: Teamwork, Transparency and Trust.
“Their honesty and integrity made it an easy decision. I knew they would give me straight answers and would work with me to prioritize improvements to fit my budget… the biggest difference between Tandem and other agencies is that I don’t just get advice, I get outstanding final products and deliverables that I can actually use to improve our business… they know my business and keep my best interest top of mind.” – B2B Client
5. Frankness > Fees
Clients benefit from our transparent pricing model. Our fees are based on actual resource costs and estimated levels of effort for each task. We also put our money where our mouth is, working with clients on risk-adjusted, performance-based fees.
6. Rolled Up Sleeves > Hand Shakes
At Tandem Theory, every client benefits from access to agency leadership – seasoned executives with over 20 years of experience in the industry. Their direct involvement empowers your projects with insights and guidance from their unique backgrounds and learnings.
7. Your Success > Our Success
At the end of every day, we want what’s best for you and your business. That means your data and everything we do with it is truly yours. We work with your platforms and licenses, and we make sure clients have easy – and often, real-time – access. We believe it’s our job to make it easy for you to leave, but also make it so that you won’t want to.
Are you ready to see the results from a better client experience? Let us know at email@example.com.
Check out the full series: